A question, a bug, an intuition about what Noaya could do better? Write to us. Response within 48 business hours.
For any request, write to support@noaya.app. We read every message. For data protection topics, please write to privacy@noaya.app.
How long until I get a response?
Within 48 hours, business days Monday to Friday. Billing and access topics are handled first.
Can Noaya modify my campaigns or my products?
No. All integrations are strictly read-only. You confirm every action from your native tool.
How do I connect or disconnect an integration?
In the dashboard, Settings tab then Integrations. Connection is via OAuth, disconnection is instant.
Is my data used to train a model?
Never. Anthropic and OpenAI process your data under a strict DPA, with no training and no long retention.
How do I cancel my subscription?
From Settings then Billing, you reach the Stripe portal and cancel in one click. The remainder of the period stays accessible.
To understand how Noaya handles your data, read the privacy policy and the terms of service.